When describing what influences the behavior of individuals as they pursue their lives, you would likely include concepts associated with goals, plans, passion, desire, ego, personality, etc. In matters of human interaction as we meet, love, and work together, there is often an abiding strug…
Veterans Day has its origins in Armistice Day, which was first acknowledged by President Wilson in 1919. The first anniversary of the signing of the Treaty of Versailles took place “in the eleventh hour of the eleventh day of the eleventh month.” Congress made Armistice Day a national holida…
Three years ago this week one of the most prominent markers of the 240-year American experiment took place: A national election to choose a new leader of the Executive Branch. Since then, a terabyte of words has been written and spoken – often apoplectically – about the Constitutional result…
I’ve never wanted to be the kind of person who goes around bragging that her grandchildren are the cutest, smartest, most adorable creatures God ever put on the face of this Earth.
Imagine that your best employee just resigned. How much will it cost – directly and indirectly – to find, hire, train and get a replacement to the productivity level of your exiting employee? You already know the answer: maybe years. Not a scenario you want to contemplate, right?
This is the last of a three-part series covering what I call The Five Financial Mysteries. The first three Mysteries were about the relationship between cash, accounting and profit.
This is the second of three articles on how to prevent your firm from becoming part of the increasing mortality statistics of U.S. small businesses. That’s right. The SBA reports that 50% of small businesses fail in the first four years, instead of five years, as they reported 20 years ago.
Once a week or so I call my sister and we talk for an hour. We live 3,000 miles and three time zones apart, and don’t get to see each other often. Not nearly often enough. But we stay in touch as best we can.
This is the first article in a three-part series on how to prevent your operation from joining those who are driving the increasing mortality of U.S. small businesses.
For most of the 20th century, Americans enjoyed what I call The Golden Age of Customer Service. Sadly, based on recent research, it appears we’re in the Plastic Age.
Eighteen years ago, on Sept. 11, 2001, 19 terrorists hijacked and crashed four U.S. passenger planes, killing all on board and nearly 3,000 on the ground.