This is the sixth edition of my “New Regular” series. No one’s seen hide nor hair of normal — old or new — since March 15.
As the father of an adult daughter and son, plus the grandfather of four knucklehead boys (Hurricane, Tornado, Crash and Train Wreck), I’ve learned some things about love.
No other single group does more to benefit America than Main Street businesses. And no other has a greater stake in the stability of their communities.
This is the fourth edition of my “New Regular” series, focusing on the post-pandemic marketplace. “Normal” curled up in a whimpering, fetal position four months ago.
Growing up, I was often told by my mother and grandmother and all of my aunts — women who were world class worriers — that worrying is not only a sin, but a big waste of time.
This is the third installment of my New Regular series (seen anything normal lately?). The first was about customer expectations and cheese, the second one was about paradigm shifts, tiny and not so much. The goal is to establish perspective and maintain focus on whatever is coming at us in …
Sometimes it’s good to be wrong. I should know. I am wrong a lot. Ask my husband. He loves to correct me. It’s not his most attractive quality, but it proves helpful on occasion.
This is the second column in my “New Regular” series (“normal” checked out in February). The focus is on how familiar, pre-pandemic customer relationships are likely to morph into less familiar post-pandemic customer behavior and expectations.
These are rough days on Main Street. Business owners are experiencing extreme stress and anxiety, unprecedented in cause, abruptness, velocity and impact.